"I have worked with Amanda Layton for eleven years. She has an
extensive knowledge of improvement techniques and their practical application.
Amanda is a highly skilled facilitator who works effectively with senior
leaders and clinical teams. She is particularly effective in designing
learning interventions and organisational development programmes that
address organisational problems."
Dr. Helen Bevan - Director of Service Transformation
- NHS Institute for Innovation & Improvement
www.institute.nhs.uk
"We were completely delighted with the day that Amanda
facilitated for us at Holloway Prison on the redesign of our reception
process. Over 50 people attended, including prisoners, prison officers,
clinical staff and external observers. The day was relaxed, stimulating
and provided an opportunity for some honest dialogue between prison
staff and prisoners aided by the mapping process, which has led to
sustainable improvements for staff and prisoners."
Tony Hassall - Governor - Holloway
Prison
www.hmprisonservice.gov.uk
"The problem with becoming a consultant in the NHS is that you
may be well trained medically, but really do not have a clue when you
start your consultant post about how to effectively work with colleagues
and run a service. Amanda’s courses have enabled me to develop
both as an individual and as a team player. When you talk to fellow
consultants one of the biggest problems we encounter is working relationships
with colleagues. Her courses have enabled me to understand myself and
my own needs, as well as other people’s behaviour, making me
a more effective, happier and more productive team member. Consultants
have to understand the new NHS and the process tools needed to make
effective, patient focused service improvements. Amanda has managed
to develop a teaching style that is challenging but not threatening
and above all enjoyable and easy to translate into effective change
back in the real world."
Mr Colin Bunce – Consultant Urologist
"We have used LaytonLearning to deliver both an educational programme
for senior managers in our Treatment Centres and to support the systematic
introduction of Integrated Care pathways (ICPs) across the NHS Elect
network. We are extremely pleased with the work Amanda has undertaken
for NHS Elect - through her own undoubted expertise in elective care
transformation, she has enabled us to deliver change across our network,
providing events that are consistently well attended and exceptionally
well received and reviewed."
Caroline Dove - Director - NHS Elect
www.nhselect2.org.uk
"Amanda made a huge contribution to the NHS in London through the
London
Learning Partnership which she set up and ran. The partnership offered
a
very diverse range of activities, from masterclasses on leading edge
change
management, attracting the highest calibre international speakers,
to
targeted programmes on specific topics for Trusts and PCTs. Everything
was
over subscribed; the quality brought in diverse audiences of top management
teams, clinicians and managers and it remains a highly respected
organisation. Amandas' energy and commitment, and her own credibility
in
the field, ensured the highest standards were maintained and she was
always looking for where the Partnership could make a real impact.
As well
as organizer, she was also a major contributor on a range of programmes
and
topics. No wonder the NHS in London always ensured that the Partnership
was
well supported!"
Philip Brown – former CEO North West London
Workforce Confederation
"Amanda’s skills as a trainer, facilitator and
personal development coach have been instrumental in the transformation
of an NHS outsider into an active, effective team leader and chair
of one of the largest, privately funded system-wide modernisation initiatives
in the UK. In particular it is Amanda’s ability to seamlessly
merge the role of trainer, personal coach and mentor into an effective
whole – as well as her adaptability and flexibility in that role – that
has been a major catalyst for this success. After planning and facilitating
some powerful and interactive leadership learning events, Amanda continues
to draw on her broad modernisation experience during 1:1 meetings to
offer actionable, tailor-made leadership and modernisation process
ideas and solutions"
Jonathon Hope - Chair of Guy's, Kings & St Thomas' Kidney
Disease Modernisation Initiative Steering Group